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HTML Messages with Pictures Do Not Print Correctly
http://www.vistaarticles.com/articles/151/1/HTML-Messages-with-Pictures-Do-Not-Print-Correctly
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Published on 11/23/2006
 
When you print a HTML message with pictures from the Internet in Microsoft Outlook 2000, the pictures may not print correctly or may not print at all.

HTML Messages with Pictures Do Not Print Correctly

To resolve this problem, obtain the latest service pack for Internet Explorer 6. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
328548 (http://support.microsoft.com/kb/328548/EN-US/) How to Obtain the Latest Internet Explorer 6 Service Pack
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.


The English-language version of this fix should have the following file attributes or later:    Date       Time     Version       Size            File name    Platform
   -----------------------------------------------------------------------
   02-27-2002 12:42:50 6.0.2714.2700 2,754,048 bytes Mshtml.dll   x86
    
A version of Mshtml.dll exists for Internet Explorer 5.5 SP1; however, this is no longer a supported product. The English-language version of this fix should have the following file attributes or later:    Date       Time     Version        Size            File name    Platform
   -----------------------------------------------------------------------
   04-25-2001 12:13:56 5.50.4616.2500 2,746,128 bytes Mshtml.dll  x86
     


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Outlook 2000
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
276367 (http://support.microsoft.com/kb/276367/EN-US/) OFF2000: How to Obtain the Latest Office 2000 Service Pack
The English-language version of the package available for this Microsoft Office 2000 SR-1 fix should have the following file attributes or later:    Date       Time     Version       Size            File name    
   --------------------------------------------------------------
   06-26-2001 18:29:00 5.0.2919.6304 2,559,688 bytes Out2ksec.exe
    
After the hotfix is installed, the following files will have the listed attributes or later:    Date       Time     Version    Size            File name    
   ----------------------------------------------------------
   04-06-2001 19:17:34 9.0.0.5205 5,328,946 bytes Outllib.dll
   04-06-2001 19:18:36 9.0.0.5205 1,675,315 bytes Outllibr.dll
    
For more information about how to download this fix, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=96DF48A9-7638-429E-816E-35F16F6528CA&displaylang=EN (http://www.microsoft.com/downloads/details.aspx?FamilyID=96DF48A9-7638-429E-816E-35F16F6528CA&displaylang=EN)