Categories




Still have a problem? Ask for help at our discussion forum.
Search


Advanced Search
Article Options
Popular Articles
  1. Windows Mail Spell Check Language is no longer available for Spell Checking
  2. Windows Vista Wallpaper
  3. An Error Has Occurred in the Script on This Page
  4. Windows Vista Release Schedule
  5. Windows Vista
No popular articles found.

 »  Home  »  Vista Information  »  Windows Vista Service Pack 1 not there in Windows Update
Windows Vista Service Pack 1 not there in Windows Update
By  Super Admin  | Published  03/20/2008 | Vista Information | Rating:
Windows Vista Service Pack 1 not there in Windows Update

Cause 1
You are already running Windows Vista SP1.

RESOLUTION

Determine whether you are running Windows Vista SP1.

To do this, follow these steps: 1. Click Start, right-click Computer, and then click Properties.
2. If Windows Vista SP1 is installed, you will see that a reference to Windows Vista SP1 is displayed at the bottom of the Windows Edition section.

Cause 2
Windows Vista SP1 has not been released for the language of the language pack that you have installed.

RESOLUTION

There will be two releases of Windows Vista SP1. The first release of Windows Vista SP1 is available in the following languages:

• English 
• French 
• German 
• Japanese 
• Spanish 

The second release of Windows Vista SP1 will be available in the remaining 31 languages. The second release of Windows Vista SP1 is scheduled for later in 2008.

You will only be offered Windows Vista SP1 during the first release if your language and any installed language packs are included in the first five languages.

Verify the language and language pack that is installed on your computer.

Cause 3
Windows Service Pack Blocker Tool is used to block the delivery of Windows Vista SP1 from Automatic Updates or from Windows Update.

RESOLUTION

For more information about Windows Service Pack Blocker Tool, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/windowsvista/bb927794.aspx?wt.svl=leftnav

Cause 4
You tried to install Windows Vista SP1, and the installation failed with a known inconsistency in the file or registry structure.

RESOLUTION

You may have experienced a known inconsistency in the file system or in the registry for the current set of installed Windows components. If the system has one of a set of repairable inconsistencies, Windows Update will offer an update that will repair this issue. Reopen Windows Update, and then click Check for Updates again. To do this, follow these steps:

1. Click Start, type Windows Update in the Start Search box, and then press ENTER.
2. Click Check for updates. 
If your computer has this known inconsistency, we will now offer an update that will make the correction and that will let Windows Vista SP1 be offered and installed when Windows Update is next checked.

Note For most users, Automatic Update will offer this solution, and then it will re-offer Windows Vista SP1 without any interaction required.

Cause 5
A hardware device driver or device software was problematic when you updated to Windows Vista SP1.

The Windows Update service can detect the small set of device drivers and software that falls into this category. The Windows Update service will not offer Windows Vista SP1 until an update for the hardware device driver or the device software has been installed.

RESOLUTION

To help ensure a positive update experience, Windows Update will temporarily not offer Windows Vista SP1 to systems that have the following device drivers. In some cases, these device drivers are problematic on Windows Vista-based computers when you update to Windows Vista SP1. By installing updated device drivers, you will resolve the issue and enable Windows Update to offer Windows Vista SP1.

Audio drivers

Realtek AC'97 • For x86-based computers: Alcxwdm.sys - version 6.0.1.6242 or earlier 
• For x64-based computers: Alcwdm64.sys - version 6.0.1.6242 or earlier 
SigmaTel • For x86-based computers: Sthda.sys - version 5.10.5762.0 or earlier 
• For x64-based computers: Sthda64.sys - version 5.10.5762.0 or earlier 
SigmaTel • For x86-based computers: Stwrt.sys - version 6.10.5511.0 or earlier 
• For x64-based computers: Stwrt64.sys - version 6.10.5511.0 or earlier 
Creative Audigy • For x86-based and x64-based computers: Ctaud2k.sys - version 6.0.1.1242 or earlier
• For x86-based computers: P17.sys – all versions (This was originally a Windows XP-based driver.)
Conexant HD Audio • For x86-based computers: Chdart.sys - version 4.32.0.0 or earlier 
• For x64-based computers: Chdart64.sys - version 4.32.0.0 or earlier 
Biometric (Fingerprint) Sensors• AuthenTec Fingerprint Sensor with the Atswpdrv.sys driver file – version 7.7.1.7 or earlier 
• UPEK Fingerprint Sensor with the Tcusb.sys driver file – version 1.9.2.99 or earlier 
Display drivers

Intel Display • For x86-based computers: Igdkmd32.sys – versions between and including driver 7.14.10.1322 and 7.14.10.1403 
• For x64-based computers: Igdkmd64.sys – versions between and including driver 7.14.10.1322 and 7.14.10.1403 
Other drivers

Texas Instruments Smart Card Controller with the GTIPCI21.sys driver file – version 1.0.1.19 or earlier

Sierra Wireless AirCard 580 with the Watcher.exe application – version 3.4.0.9 or earlier (This application is located in the AirCard 580 Program Files folder.)

Symantec software driver for Symantec Endpoint Protection and for Symantec Network Access Control clients • For x86-based computers: Wgx.sys – versions 11.0.1000.1091 or earlier 
• For x64-based computers: Wgx64.sys – versions 11.0.1000.1091 or earlier 
Note Symantec is aware of this issue, and it is working on a solution. Symantec provides various update procedures. This includes their LiveUpdate service.

Additional Windows Vista SP1 driver information

Additionally, Windows Update will not offer Windows Vista SP1 to computers with the Logitech QuickCam that uses the Lvuvc.sys device driver (all versions). Microsoft has identified a flaw in the Windows Vista Ks.sys file that may cause a critical stop during Windows Vista SP1 installation if this device driver file is present. An update to Ks.sys is being developed that resolves this issue. When Microsoft has resolved this issue, an update to Ks.sys will be offered to these users through Windows Update. After this update is installed, users will then be offered Windows Vista SP1 by re-checking for updates.

To resolve this problem, use one or more of the following resolutions:

Resolution 1: Install device driver updates from Windows Update1. Click Start, type Windows Update in the Start Search box, and then press ENTER.
2. Click Check for updates. 
3. Review the list of all the updates, including those that are marked as Optional. Install any hardware device drivers that are listed.
4. When driver installation is complete, click Check for updates again to see whether Windows Vista SP1 is now offered. 
Resolution 2: Install manufacturer's updates

Visit the driver download site on your computer manufacturer’s Web site. Look for recently updated device drivers that have not yet been installed. As soon as you have updated your computer, return to Windows Update, and then click Check for Updates again to see whether Windows Vista SP1 is now offered.

Cause 6
You have installed a prerelease version of Windows Vista SP1, and you must uninstall the prerelease version, or start with a new installation of Windows Vista.

RESOLUTION

Resolution 1: For users who installed the prerelease update package for Windows Vista SP1

If you have installed a prerelease version of the Windows Vista SP1 update, you must uninstall this version to install the final release of the service pack. To do this, follow these steps: 1. Click Start, type Programs and Features in the Start Search box, and then click Programs and Features in the Programs list. If you are prompted for an administrator password or for confirmation, type the password, or click Continue. 
2. In the Tasks pane, click View installed updates. 
3. Click Service Pack for Windows (KB936330), and then click Uninstall. 
Resolution 2: For users who installed the full version of the prerelease of Windows Vista with SP1

If you have installed the full version of the prerelease of Windows Vista with SP1, you must upgrade to the final version of Windows Vista SP1, or you must perform a clean installation of the final version. (Full versions of prereleased software are not licensed to be run after the Beta period.) To do this, follow these steps: 1. Obtain a full version of Windows Vista with SP1. You may be able to download this from the same source that offered you the prerelease version, or you may have to obtain a copy from a local retailer when it is released for sale. 
2. Insert the Windows Vista DVD, and then follow instructions about how to install Windows Vista. You must enter a genuine licensed product key when you are asked. 
3. At the installation choice screen, you will be offered either the upgrade option or the custom installation option. Select the appropriate option with the understanding that a custom installation choice will cause you to lose access to your data and your installed programs. 

Cause 7
You used the third-party program vLite to configure the system, and you may have removed required system components that have to be available for Windows Vista SP1 to be installed.

RESOLUTION

The third-party program vLite can be used to remove required system components.

For more information, visit the following vLite Web site:
http://www.vlite.net

Cause 8
You see one or more updates for Windows Vista when you run Windows Update. However, you do not see Windows Vista SP1 listed.

RESOLUTION

Windows Vista SP1 cannot be installed together with any other updates. It must be installed by itself. Therefore, if there are any pending updates on Windows Update, such as security updates, Windows Update will not offer Windows Vista SP1 until the updates are installed. To install all pending updates, follow these steps: 1. Click Start, type Windows Update in the Start Search box, and then press ENTER. 
2. Click Check for updates. Review the list of updates, and then verify that all updates that are marked Important or Recommended are checked. 
3. Click Install Updates to begin the installation. You may be asked to restart the computer when the installation is complete. 
Windows Vista SP1 will be offered after all pending updates are installed by re-checking Check for updates.

Hiding updates as an alternative resolution for Cause 8

You can select not to install an offered update by un-checking the item from the Windows Update list and agreeing to hide the update. Microsoft does not recommend doing this. Specifically, Windows Vista SP1 will not be offered to users who hide one of the following updates: • For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935509 (http://support.microsoft.com/kb/935509/) A software update is available for versions of Windows Vista that include the Windows BitLocker Drive Encryption feature 
• For more information, click the following article number to view the article in the Microsoft Knowledge Base:
938371 (http://support.microsoft.com/kb/938371/) A software update is available for the Windows Vista installation components 
• For more information, click the following article number to view the article in the Microsoft Knowledge Base:
937287 (http://support.microsoft.com/kb/937287/) A software update is available for the Windows Vista installation software feature 

How would you rate the quality of this article?
1 2 3 4 5
Poor Excellent
Tell us why you rated this way (optional):

Send to Author Post on Site

Comments
  • Comment #1 (Posted by an unknown user)
    Rating
    it had alot of info and it really helped me find my solution to the promblem
     
  • Comment #2 (Posted by bubi6466)
    Rating
    it is a complete articleabout the common explanations why vista sp1 doesn't appear at automatic updates. Me myself none of the above conditions aply and i still dont have the sp1 installed and showed up at automatic updates. cant find the solution!
     
Submit Comment